News & Announcements

Professor Ryan Published Article in Journal of Information and Knowledge Management Systems


Philip William Sisson, and CIC Professor Julie J.C.H. Ryan published a new article titled "New rationale for the need for CKOs long-term: a systems perspective on observations", VINE Journal of Information and Knowledge Management Systems, Vol. 47 Issue: 3, pp.337-352, 

Abstract: This paper clarifies the need for Chief Knowledge Officers (CKOs) and explains how some recent views on competencies for educational guidelines, a Knowledge Management (KM) competency model and expansion of practice management concepts make the need for CKOs clearer. This viewpoint was developed in response to recent publications disparaging the idea of a CKO. The method used was to extract ideas from published and in-work papers to establish the basis for and explain the postulated Unified Competency Theory of KM and its implications regarding the need for CKOs. The findings of this research show that CKOs are needed to ensure that all organizationally relevant functions’ knowledge and KM assessments and/or audits are individually complete and collectively sufficient. A risk/opportunity management role also provides justification.